Customer Support

Discover The Many Uses

Fast relief from heat and humidity. Stay refreshed with a Chill Now towel and quickly activate with a shake. Effective and sanitary with all-natural essential oils to use and reuse!


See all the stats on your new secret weapon to beat the heat. From instant all-natural cooling with no refrigeration or water – this towel is impressive. Check how it stacks against the competition and you might even add it to your fantasy team.


We look for ways to make the world around us better, and believe we accomplish that every day through cooling relief and charitable impact. You are a big part of that impact with every purchase. We can change lives.


Product Questions

How does your new Chill Now Towel Work? We’ve got the answers you’re looking for.

Nope – you’re set as soon as you open the package! The Chill Now Towel has essential oils, alcohol and menthol mix to cool the instant you use it!

You bet! We wouldn’t be here if it didn’t. Test out our 30 day money back guarantee if you don’t totally love it. Check our fan club for the real-time reactions of “Ohh that’s cold!”

Nope – made in the USA! #AmericaStrong
Yes – sanitary and reusable! The essential oils have all natural anti-bacterial properties that keep the towel safe for use at all ages. You can wash the towel, but the essential oils will wash out over time.
The towel will dry but give it a shake and the cooling oils and properties will reactivate to keep the cool going.

Order Questions

Questions about ordering.

Check your account! You can track your order history in your profile. If you don’t have a profile, you can set one up here. Don’t want a profile? Send our team an email at!
All 50 United States and Canada! International Shipping is available through our orders email ( for an additional charge. Standard delivery is 7 business days, but expedited shipping will arrive in 2 days!
We hate to hear this! Please send our team an email ( and we will ship you a new product!

Follow us on Facebook, Twitter or Instagram and tell us there! Use #ChillNow to let everyone know!

Currently in progress! You can order through our site or Amazon. We will keep you updated in the future for where to buy. If you are looking for a large order, contact our sales team for more details:
Love it or your money back. The 30 day money back guarantee is here for you to test it out. Reach out to our team at with any questions!
We're here for you! Reach our team at or give us a call at 404-791-2650.
Chill Now Towel HQ address is:

Chill Now Towel
641 Loridans Drive NE
Atlanta, GA, 30342

Reach out with anything you need!